The most productive experience
Are you ready to help make the world a better place?
Are you looking to do meaningful, purposeful work that helps drive societal benefit? Do you want to build innovative tools that make a difference for customers working hard to make the world a better place? Then working in Product Management at RELX could be right up your street.
There’s an energy about this exciting and growing career choice. It’s a relatively new, multi-disciplinary field encompassing strategy, technology, marketing, relationship management and user-experience, which is becoming the growth engine of many organisations. It’s all about anticipating customer needs, envisioning a solution and then driving it through to completion.
Our product experts are working in some of the most ground-breaking fields to help customers evaluate and predict risk, improve health outcomes for patients, enhance productivity and decision making for lawyers and help customers source products and learn about markets. And so much more besides. We have over 1,500 colleagues working globally in Product Management and related fields, and we are always on the look-out for talented people to help us grow.
Read on to hear from some of those who work in product across our organisation. Some have been with us just a few months, some a few years and others a long time, such is the gravity that keeps them here. And they come from a range of backgrounds, so you’re sure to find some interesting experiences.
Helping customers evaluate risk and drive improved operational efficiency: Product Managers working in Risk
“To be successful in product you need to be dynamic, reliable and have a ready-to-learn mindset. These characteristics allow me to have structure, balance and good time management while taking on several projects at once.”
“The people I work with in Product Management are easy to collaborate with and great to be around. It’s exciting when there is a new project to work on or a new team to work with because I am constantly learning new things from the people around me.”
“What first attracted me to RELX was the genuineness and care shown from the beginning of the interview process. During my time as an intern, I had the pleasure of meeting many amazing people who embodied the culture of the company so well. Today, I encounter people daily who care about me as a person and how I develop in my career. I have had an excellent experience at LexisNexis that has exceeded my expectations.”
Noah is an associate product manager in our Insurance business, based in Alpharetta, Georgia and has worked at RELX for 11 months.
“I have degrees in English and Spanish Literature, and I was the copy chief for this business before I transitioned to my current role. That background has been invaluable. Powerful storytelling is paramount for any successful product manager. I must inspire confidence in my research, and ultimately, my recommended approach. I must repeatedly communicate my product vision and strategy in different ways to multiple stakeholders. I lean on my storytelling and communication skills all the time. Those skills have been the foundation for my most successful projects.”
“I find it deeply motivating to collaborate with people in different departments within the business. From front-end developers to sales account managers, a Product Manager gets to work with everyone. I learn from their experience and their ways of working. The bonus for me is that we have many offices around the globe. I have colleagues in Singapore, Romania, India and Brazil, to name a few. There’s so much cultural richness from which to learn and there are so many diverse perspectives being given a platform. It’s incredibly rewarding to work in that kind of environment every day.”
Monica is a senior product manager for ICIS, based in Houston, Texas and has worked at RELX for 13 years.
Advancing science and improving patient outcomes: Product Managers working in STM
“I spent 15 years in sales in Elsevier. I moved to the product team last year and I am the product owner of Scopus, a tool that helps the world of research make high-value decisions with confidence. Not only am I an amateur bird-spotter (hence the picture of me with my binoculars) but I like to think I can spot a good opportunity for product growth.”
“I believe in what science can bring to make our future better. Our product is used by millions of researchers, government officials and librarians worldwide. By helping them, we are making contributions in advancing science for a better tomorrow. This is truly exciting.”
“My long career in sales helped me deeply understand our customers especially in Asia-Pacific. This enables me to bring unique perspectives to our team.”
“My natural inclination to enjoy working in a global, culturally diverse and highly cross-functional team is helpful. Our team consists of motivated, professional and warm-hearted colleagues. I feel not only are we tackling various challenges every day together but we are also growing together. When I am enjoying my work, I am at my best.”
Yoshiko is a senior director of product management for Scopus, based in Tokyo, Japan and has worked at RELX for 17 years.
“I work in the submissions team within Research Products and am responsible for driving our editor and the reviewer experience. I have worked at RELX for seven years - five years in product innovation in the RELX corporate innovation team and the last two years in my current job.”
“A product role is really exciting as it not only gives you an opportunity to learn about user problems but also empowers you to solve those problems. You are always on a rollercoaster ride as every day you are making decisions that have an impact (good or bad) on your users and eventually on your business. It is one of the unique roles that is truly a team role and enables you to learn and thrive in a cross-functional team set-up. You are often dealing with ambiguity, influencing others, constantly context switching, connecting the dots, failing and pivoting - so make sure you enjoy these things before you sign up for working in product.”
“Having worked in both technology and management consulting before, I find myself in a happy place with product where I am using technology to deliver business value. By nature, I am curious and analytical and that helps to solve the right problems to delight our end-users.”
Varun is a principal product manager, based in London, UK and has worked at RELX for seven years.
“My team and I share an ambition to help more authors with accurate and valuable research get published. I started as an intern at LexisNexis in Dayton, in the US. In 2002, I joined Elsevier in a user-experience design and research role. While at Elsevier, I’ve been solving users’ problems in different areas of our business. In 2015 I made the move into Product Management.”
“For me, good Product Management is all about understanding problems, sometimes highly complex problems. Deeply understanding our users’ issues allows us to come up with creative solutions and I love making stuff that improves the lives of others. I enjoy coaching others in product roles, and I’m inspired by the collaborative cycle of creating, learning and iterating toward a solution to help our users gain, create or share knowledge.”
“When you start out in Product Management you must fall in love with your users’ problems, not the solution. Understanding this is a key product principle and one should practice it every day. My advice is to not be afraid to take a few risks and always have fun. I value working with our impressive colleagues. We get to work on meaningful problems and contribute to important outcomes. I can go to sleep at night feeling like what I do makes a difference to the world."
Heather is a director of product management, based in Amsterdam, Netherlands and has worked at RELX for 22 years.
“My roles entails making ScienceDirect a platform of choice for researchers by helping them innovate and gain insights from primary research.”
“I love Elsevier’s mission. My work has real purpose and it’s hugely satisfying to know that we are helping the research community to advance science and to improve health outcomes for society”
“For me, Product Management is all about knowing your customer and focusing on their needs at every step. You need to develop good judgement in making trade-offs, and be ruthless in prioritisation and be able to say ‘no’ a lot."
“I love to be at the intersection of business, tech and user-experience. Product Management, as in any role, is ultimately about solving customer problems; having the big picture view really helps.”
Kalyan is product director of ScienceDirect, based in London, UK and has worked at RELX for eight years.
“I am responsible for two areas of ScienceDirect, Elsevier’s leading platform of peer-reviewed scholarly literature: improving author experience during their submission journey and solving problems for researchers based in China. I joined Elsevier in 2007 and moved to product in January 2022.”
“The opportunity to learn always excites me. I was in Elsevier’s journals publishing organisation for 14 years. Moving to product was like opening a box of chocolates of completely new flavours. What excites me about product itself is that we are living Elsevier’s number one operating principle day in and day out: putting ourselves in our customers' shoes. Our primary goal is to solve problems for our end-users, including researchers, clinicians and engineers, so that they can go and advance science and save lives more efficiently. To be able to do that we need to constantly think from their perspective.”
“I also really appreciate the innovation culture in my team. We encourage Product Managers to come up with ideas, small or big, and create platforms for discussion and exploration. We encourage them to experiment, iterate, pivot, and highlight the value of failures.”
“It’s never too late to consider a career in product. It’s hugely rewarding.”
Lingni is director of product management, based in Oxford, UK and has worked at RELX for 16 years.
Improving customer productivity, decision-making and outcomes: Product Managers working in Legal
“My work in Legal research products involves collaborating with external product managers along with business and user-experience teams to understand customer requirements and pain points. I then work with data scientists and engineers to find solutions to improve search relevance."
"The entire process of uncovering hidden customer needs, working out and implementing a solution, and finally receiving positive feedback is what excites me about working in Product Management. Knowing that our work has made a tangible difference in our customers' daily work lives and knowing that our work has made their job easier is especially rewarding. The evolution of the search industry makes it fascinating to acquire new knowledge and skills, and at times, I’m amazed to witness the capabilities of emerging technologies. Good Product Management is about curiosity, passion, communication and teamwork."
"RELX operates in various industries and there has always been sharing across different areas which makes the work interesting, so we all learn from each another. The company also provides an environment that encourages learning, growth and personal development. ”
Eloise is a senior product manager for LexisNexis, based in Shanghai, China, and has worked at RELX for five years.
“I am responsible for the overall product strategy for the Canadian business aligned with global Product Management. I lead a team of Product Managers who are responsible for the Canadian product portfolio and we have local developers, as well as user-experience research and design resources.”
“The thing that’s most exciting about working in product is really getting to know our customers and what drives their success. The opportunity to take that knowledge and then create products that excite our customers and help them achieve better outcomes is very rewarding. Our product team is a dynamic and driven group of people which means there are always exciting things going on. No matter what specific role you play in our product organisation you know there are always opportunities to learn and grow as well as share your ideas with others.”
“To someone considering a role in product, I would tell them to embrace their inner curiosity about how things work and why we do things the way we do. Always look for the next problem to solve. Develop a mindset early on that understands the value in learning from successes and mistakes, and finally, make sure you choose a company where you fit culturally. At LexisNexis our commitment to advancing the Rule of Law is something that feels good to be aligned with and having a shared passion with your company will take you far.”
Alan is head of product for LexisNexis Canada, based in Toronto, and has worked at RELX for eight years.
“My role is to ensure that the customer is at the heart of our solution design from the very beginning. We use a range of research methods to engage with customers and customers-to-be and identify unmet needs in their work where we might develop, localise or acquire new ways of meeting those needs.”
“I enjoy collaborating with people from across different teams and bringing together different skillsets to deliver something that solves a problem. I particularly like getting the opportunity to work with people from different regions and business areas to share expertise and learn from one another.”
“It’s a myth that you need a technical background to succeed in Product Management. Before joining LexisNexis, I was a property lawyer - I never imagined my career would take me where I am now. An understanding of the market and industry, and most importantly an ability to empathise with our users, are just as important within a successful product team.”
Kat is an insights & analytics manager in Wellington, New Zealand, and has worked at RELX for six years.
"Building innovative technology solutions to solve user problems is the most exciting and fulfilling part of working in product. Technology has been evolving at an incredibly rapid pace especially in Artificial Intelligence and this is enabling us to solve user problems in the legal domain in dramatically new ways. Product is at the centre of enabling this revolution."
"Intellectual curiosity, a willingness to experiment and unwavering customer focus are three attributes that continue to help me in my role. We are a mission-driven organisation that embraces cutting edge technology to solve real user problems. The combination of purpose and innovation along with the calibre of the people at the company is what attracted me to RELX."
Vijay is a VP of product management, based in California, and has worked at RELX for five months.
Building tools to help customers learn about markets, source products and complete transactions: Product Managers working in Exhibitions
“The most exciting part of working in product is the opportunity to bring creative ideas to life. It’s an incredible feeling to have an idea, understand the potential of it, build it and see the impact of the product on your customers. Also being part of a process that can genuinely change people’s lives is incredibly rewarding. The fast-paced and ever-changing nature of the exhibitions industry keeps things interesting and requires you to stay on top of industry trends, making every day interesting and exciting. There’s never a dull moment in product.”
“Success comes from being relentlessly customer-focused. You must be obsessed about making something better for them. Additionally, it is important to be ever curious and develop strong communication, problem-solving and decision-making skills as you are dealing with multiple stakeholders across every facet of the business. At RX, we have the positioning of being ‘in the business of building businesses’. I am super excited to be able to build and manage products that have such an impact on our customers' businesses and ultimately, their lives. That was what first attracted me to the role.”
“The team at RX affectionately call me ‘The Coach’, because I have had the privilege of coaching three of England's women’s team that won the Euros last year. These players have inspired every little girl across the globe that they can be the next CEO, business leader, doctor or lawyer – they just need to keep hold of a dream and have focus to deliver it. I played and coached at the highest level in women’s football, where I learned many characteristics that still make me successful every day as a product leader.”
Kelly is a digital product director for RX, based in Richmond, UK, and has worked at RELX for five months.
“My role entails working with our teams and external users who run and attend our events around the world. Finding out their needs, opportunities and working with amazing people to deliver new products, features and enhancements to deliver value to the company, visitors and exhibitors alike. One key part of my job is ensuring what we build has global scale. This means aligning needs across our events in more than 20 internal businesses and countries."
“I love finding out from users what they need, their current pain points and opportunities to offer delight. I get to work with the users and company on every single level, from event teams, finance, sales, marketing to senior leadership to drive our products forward. And everyone in RX Global is encouraged to attend and help at our events to gain experience of how our events run, and why people enjoy them.”
“Great Product Management means always talking to end-users, having the right data and a clear understanding of the value to users. At RX, I get to work with amazing events around the world from London Comicon and the US PGA Show to a French TV and Entertainment event hosted in Cannes. There is an event for pretty much every industry and there is always something exciting going on.”
Craig is head of visitors products for RX, based in Richmond, UK, and has worked at RELX for six years.
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